Terms of Service

OVERVIEW

This website is operated by From the Workshop. Throughout the site, the terms “we”, “us” and “our” refer to From the Workshop.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced within them.

These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Our store is hosted by Shopify, who provide the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products or website for any unlawful or unauthorised purpose, including violating copyright or intellectual property laws.

You must not transmit any viruses, malicious code or harmful software through the website.

Any breach of these Terms may result in termination of access to our Services.

SECTION 5 – PRODUCTS & SERVICES

Many of our products are handmade to order and may feature natural variations in wood grain, texture and finish. These variations form part of the unique character of handmade items and are not considered faults.

We make every effort to display product colours and images accurately, however we cannot guarantee that colours displayed on your device will perfectly match the final product.

All product descriptions, pricing and availability are subject to change without notice.

We reserve the right to limit or refuse orders at our discretion.

SECTION 6 – ORDER INFORMATION

You agree to provide current, complete and accurate information for all purchases made through our store.

Please ensure your delivery and contact information is correct at checkout. We cannot be held responsible for delays or losses caused by incorrect address information provided by the customer.

For further information regarding returns and refunds, please refer to our Refund Policy.

SECTION 13 – LIMITATION OF LIABILITY

We do our best to ensure that our website and services operate smoothly, however we cannot guarantee uninterrupted or error-free access at all times.

All products and services are provided “as is” and “as available” unless otherwise stated.

To the fullest extent permitted by law, From the Workshop shall not be liable for any indirect, incidental or consequential damages arising from the use of our website, services or products.

Nothing in these Terms excludes liability where it would be unlawful to do so under UK consumer law.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of England and Wales.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time by posting updates to this page.

Continued use of our website following any changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

hello@ftworkshop.co.uk. From the Workshop, Holme Way, Belnie Lane, Gosberton, Spalding, Lincolnshire PE11 4HN.